93okay Privacy Policy – Our Commitment to Protecting Your Data

Welcome to 93okay. This Privacy Policy explains in detail how your personal information is handled when you use the 93okay platform. When you register, log in, or use any of our services, certain information is collected — this policy gives you full transparency on how that information is used and protected.

93okay believes privacy is a fundamental right. Our goal goes beyond mere compliance — we are committed to genuinely protecting your data. This policy is built on internationally recognized best practices, inspired by GDPR standards.

This page explains what data we collect, why we collect it, who it may be shared with, and what rights you have in relation to it. If you have any questions, at the Help Centre Contact us.

93okay only collects information that is necessary to provide its services, maintain security, and meet legal obligations. There is no policy of collecting data beyond what is needed.

No information beyond the list above is collected. You will be informed of the reason before any data is collected, and your data will never be used beyond its stated purpose.

93okay collects information in three ways — directly from you, automatically, and in some cases through third-party verification processes.

Directly Collected Information

• Information you provide during registration — name, mobile number, email address, and date of birth.
• Identity document images submitted during KYC verification.
• Information you provide when contacting support.
• Financial information provided at the time of payment.

Automatically Collected Information

• Your device's IP address and location data (up to country level).
• Browser and device type, operating system version.
• Session data from cookies and local storage.
• Pages visited and time spent on each — used to improve your experience.

93okay uses collected information for specific, legitimate purposes. There is a clear reason behind every use of your data.

• To create and manage your account — including verifying your identity and ensuring secure login.
• To process deposits and withdrawals — verifying and completing financial transactions.
• To prevent fraud and misconduct — detecting and stopping suspicious activity.
• To meet legal obligations — and satisfy the requirements of licensing authorities.
• To improve service quality — by identifying where issues exist on the platform.
• To send important notifications — security alerts and transaction confirmations.
• To support responsible gaming — by detecting unusual behaviour and stepping in with assistance at the right time.

Your consent is obtained before your information is used for any marketing or promotional communications. You may withdraw this consent at any time.

93okay never sells your personal data. Information is only shared with third parties where strictly necessary to operate the service, and only under strict confidentiality agreements.

When Your Information May Be Shared

• With game providers — only the minimum information required to run the game (such as session ID).
• With payment processors — limited financial details shared solely to complete transactions.
• With our KYC service provider — for identity verification purposes.
• With law enforcement — when required by court order or legal obligation.
• With licensing authorities — to meet regulatory requirements.

93okay applies the highest industry-standard technical measures to protect your data. Our core security practices are outlined below.

• All data transmissions are secured with 256-bit SSL/TLS encryption. No third party can intercept information exchanged between you and 93okay's servers.
• Sensitive data stored on our servers is encrypted at rest — passwords are never stored in plain text, only as hashes.
• Regular third-party security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available to secure your account.
• All account access is logged, and any unusual activity is detected automatically.
• Physical security and access controls are in place at our data centers.

No system, however, is completely impenetrable. That is why caution on your end matters too — use a strong password, avoid logging in on public Wi-Fi, and if you notice anything suspicious, please at the Help Centre let us know.

Cookies are small data files stored in your browser. 93okay uses cookies to keep the platform running properly and to improve your experience.

All cookies except essential ones can be disabled through your browser settings. However, disabling certain cookies may cause some platform features to stop working.

93okay does not retain data beyond what is necessary. Each category of information has a defined retention period.

• Account data — retained while the account is active and for up to 5 years after closure, as required by law.
• Financial transaction records — retained for up to 7 years as required by law.
• KYC documents — retained for up to 5 years after account closure.
• Gaming history & logs — kept in the active database for up to 3 years, then moved to archive.
• Support conversations — retained for up to 2 years.
• Marketing consent data — retained until you withdraw your consent.

Every 93okay member has specific rights over their personal data. These rights are upheld in line with international standards.

93okay strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect information from minors.

If you suspect that a minor is using 93okay, please immediately at the Help Centre us immediately. The account in question will be reviewed without delay and any data relating to a minor will be removed from our systems.

• Date of birth is verified at registration.
• Age is verified during KYC using official identity documents.
• Suspicious accounts are flagged automatically.

93okay may update this Privacy Policy from time to time. Members will be notified in advance by email or SMS whenever significant changes are made.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. It is a good habit to check this page regularly.